ACM is currently hiring a Study Support Coordinator for its Clinical Trials Study Management Team in Mumbai, India. This full-time opportunity is ideal for life science graduates and postgraduates seeking a career in clinical research, central laboratory operations, and clinical trial support.
The Study Support Coordinator plays a critical role in supporting clinical trial operations from study set-up through close-out, working closely with Project Managers, Clinical Research Associates (CRAs), Clinical Trial Administrators, and logistics teams. The role emphasizes data accuracy, regulatory compliance, and client satisfaction, making it an excellent opportunity for professionals aiming to grow in the global clinical research ecosystem.
Key Responsibilities – Study Support Coordinator (ACM)
- Participate in Clinical Trial Study Management meetings and task forces
- Support ongoing clinical studies as part of the Study Management Team
- Perform LIMS data entry, including sample registration, result entry, and QC checks
- Track reference laboratory and 3PL results and ensure timely LIMS updates
- Coordinate with laboratory staff for authorization of reference lab results
- Maintain proper filing and documentation of reference laboratory data
- Support study-specific validations and ensure test case completion
- Assist Clinical Research Associates (CRAs) with data queries and data cleaning
- Participate in quality audits and regulatory inspections
- Ensure compliance with GCP, GDP, ICH guidelines, and regional regulatory requirements
- Maintain confidentiality and follow company policies and SOPs
- Contribute to process improvements, productivity, and cost optimization
- Participate in training programs to stay updated with clinical trial regulations
- Perform additional duties as assigned by management
Qualifications & Eligibility Criteria
Required Qualifications
- Graduate degree in Biochemistry, Microbiology, Chemistry, Biotechnology, or a related life science discipline
Preferred Qualifications
- Master’s degree in Biochemistry, Microbiology, Chemistry, Biotechnology, or scientific concentration
- Minimum 1 year of experience in healthcare, clinical trials, or central laboratory operations
- Strong written and verbal communication skills
- Proficiency in computers; LIMS and relational database knowledge preferred
- Ability to multitask, prioritize workload, and meet deadlines
- Customer service mindset with strong problem-solving and critical thinking skills
Benefits of Working at ACM India
- Exposure to global clinical trials and central laboratory operations
- Structured work schedule: Monday to Friday (Day Shift)
- Professional growth through training, audits, and inspections
- Collaborative work environment with cross-functional clinical teams
- Opportunity to build a long-term career in clinical research and study management
Job Details at a Glance
- Job Title: Study Support Coordinator
- Department: Study Support
- Location: Mumbai, India
- Employment Type: Full Time
- Working Hours: 40 hours per week
- Schedule: Monday – Friday (Day Shift)
- Job Requisition ID: REQ_227326
- Posted On: Today