EVERSANA is a leading global commercialization partner for the life sciences industry, providing innovative solutions to pharmaceutical and biotech companies. With a workforce of over 7,000 professionals, EVERSANA is committed to improving patient outcomes by ensuring safe and effective use of medications. Recognized as a Great Place to Work, the company supports more than 650 clients, ranging from startups to established pharmaceutical giants.
Job Role: Medical Information Specialist (Pharmacovigilance Opportunity)
Location: Pune/Pimpri-Chinchwad Area
Job Type: Full-time
Experience: Freshers & Experienced Candidates Welcome
Job Overview
The Medical Information Specialist plays a vital role in pharmacovigilance and medical communications. This position involves responding to medical inquiries, managing adverse event reports, and ensuring compliance with regulatory guidelines. The role is ideal for pharmacy and life sciences graduates looking to start their career in the pharmaceutical industry.
Key Responsibilities
- Respond to medical information inquiries from healthcare professionals (HCPs), patients, and payers.
- Conduct medical literature research to provide evidence-based, accurate responses.
- Handle queries via phone, email, CRM systems, and live chat.
- Identify, document, and report adverse events (AEs) and product complaints in compliance with FDA, EMA, and other regulatory guidelines.
- Collaborate with Quality Assurance (QA) and Regulatory Affairs (RA) teams for complaint resolution.
- Ensure adherence to pharmacovigilance (PV) regulations and post-marketing safety reporting requirements.
- Maintain up-to-date knowledge of therapeutic areas and client-specific product information.
- Demonstrate strong documentation, communication, and analytical skills.
Qualifications & Requirements
Educational Qualifications:
- Pharm.D, B.Pharm, M.Pharm, MSc (Life Sciences), or related degree.
- Freshers are encouraged to apply; prior experience in pharmacovigilance or medical information is a plus.
Required Skills:
- Strong clinical and pharmacological knowledge.
- Excellent written and verbal communication skills (proficiency in English is mandatory).
- Familiarity with FDA adverse event reporting regulations and pharmacovigilance processes.
- Ability to analyze medical literature and provide scientifically accurate responses.
- Basic understanding of CRMs (Customer Relationship Management systems) and medical databases.
Why Join EVERSANA?
- Great Place to Work Certified – Supportive and inclusive work culture.
- Career Growth – Opportunities in pharmacovigilance, medical affairs, and regulatory compliance.
- Global Exposure – Work with top pharmaceutical companies and innovative therapies.
- Training & Development – Structured onboarding and continuous learning programs.
