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Position: Analyst – Operations ROI
Company: MRO Corp
Job Category: Customer Service / US Healthcare Operations
Location: Pune, Maharashtra (Hybrid)
Employment Type: Full-Time
Experience Required: 0–3 Years
Requisition Number: ANALY005689
Posted On: January 30, 2026
🏥 About the Role – Analyst Operations ROI
MRO Corp is hiring an Analyst – Operations ROI to support its US healthcare operations team in Pune. This role focuses on Release of Information (ROI) and healthcare triaging processes to ensure high data accuracy, compliance, and operational efficiency for healthcare clients.
This position is ideal for candidates with US healthcare process experience, strong attention to detail, and the ability to work in target-driven, fast-paced environments.
🔑 Key Responsibilities
- Review and analyze healthcare documents and incoming ROI requests
- Categorize and route requests based on type, priority, and documentation
- Ensure data accuracy, integrity, and HIPAA compliance
- Maintain and update internal databases with consistent quality standards
- Collaborate with team members to meet productivity and accuracy KPIs
- Adapt to rotational shifts and manage workloads under tight deadlines
- Support data analysis and process improvement initiatives
- Execute tasks with professionalism, precision, and accountability
📊 Key Performance Indicators (KPIs)
- Data Accuracy: Zero-error tolerance and quality adherence
- Productivity: Continuous improvement in individual performance
- Job Knowledge: Effective application of process knowledge
- Compliance: Alignment with client requirements, HIPAA, and internal policies
🎓 Required Skills & Qualifications
- Strong written and reading comprehension skills
- Effective verbal communication abilities
- Basic knowledge of US Healthcare compliance (HIPAA)
- Experience in US Healthcare processes such as:
- Release of Information (ROI)
- Claims Adjudication / Adjustment
- Medical Billing
- Revenue Cycle Management (RCM)
- Proficiency in MS Word, Excel, and Outlook
- Ability to work in different shifts
- Experience with healthcare data tools/platforms is an advantage
💼 Experience Requirement
- 0–3 years in any US Healthcare process
- Healthcare document retrieval experience is a plus
- Freshers with relevant training may also be considered
💰 Salary & Benefits
- Estimated Salary: ₹3,00,000 – ₹6,00,000 per annum (INR)
- Hybrid work model
- Professional growth in US healthcare operations
- Training on compliance and quality standards
- Stable career opportunity with a global healthcare services company