MRO is hiring Analyst – Operations ROI (Release of Information) professionals in Pune, Maharashtra for candidates with experience in US healthcare processes such as medical records, RCM, medical billing, and claims adjudication. This role focuses on handling medical record requests, maintaining patient confidentiality, and ensuring compliance with healthcare privacy regulations.
If you have 1–3 years of experience in US healthcare operations and a non-technical bachelor’s degree such as BSc, B.Pharm, B.Com, BA, Nursing, or Life Sciences, this opportunity can help you build a strong career in healthcare operations and medical records management.
This full-time hybrid job in Pune offers professionals the chance to work with healthcare providers, legal teams, and patients while ensuring the secure handling of sensitive patient information.
Job Overview
- Position: Analyst – Operations ROI
- Company: MRO
- Department: Customer Service / Healthcare Operations
- Location: Pune, Maharashtra, India
- Work Mode: Hybrid
- Experience Required: 1–3 years
- Industry: US Healthcare / Medical Records Management
Key Responsibilities
1. Processing Medical Record Requests
The Analyst will manage incoming medical record requests from patients, healthcare providers, and authorized third parties while ensuring all documentation requirements are met.
2. Ensuring Compliance with Privacy Laws
A major responsibility involves adhering to healthcare privacy regulations and institutional policies to protect patient confidentiality and sensitive healthcare data.
3. Maintaining Patient Records
The role requires organizing and maintaining accurate electronic health records (EHR) while ensuring data integrity and completeness.
4. Verifying Authorization
The Analyst will act as a gatekeeper for medical record access, verifying that the requester has proper authorization before releasing any patient information.
5. Resolving Record Issues
The job includes identifying inconsistencies in patient files, resolving access issues, and ensuring smooth document retrieval processes.
Essential Skills Required
Candidates applying for the MRO Analyst – Operations ROI job in Pune should possess the following skills:
- Attention to Detail: High accuracy when handling confidential medical records
- Knowledge of Medical Terminology: Understanding healthcare documentation and medical terms
- Computer Literacy: Experience with electronic health records and healthcare systems
- Problem-Solving Skills: Ability to resolve discrepancies in patient records
- Team Collaboration: Working with healthcare staff, legal teams, and patients
Educational Qualification
Applicants must hold a non-technical bachelor’s degree, such as:
- BSc (Life Sciences or related field)
- B.Pharm
- B.Com
- BA
- Nursing
- Other Life Science degrees
Experience Required
- 1–3 years experience in US healthcare processes, including:
- Release of Information (ROI)
- Medical Billing
- Revenue Cycle Management (RCM)
- Claims Adjudication or Adjustment
Preferred:
Experience in healthcare document retrieval or medical records management.
Salary and Benefits
Typical compensation for US healthcare analyst roles in Pune may include:
- Estimated Salary: ₹3,50,000 – ₹6,00,000 per year
- Hybrid work flexibility
- Career growth in healthcare operations
- Exposure to international healthcare compliance processes
- Professional development opportunities
(Salary estimates are based on industry standards for similar healthcare analyst roles in India.)
Why Work at MRO?
Working at MRO provides exposure to global healthcare data management, compliance standards, and patient information security processes. Professionals in this role gain experience in medical records management, healthcare compliance, and US healthcare operations, making it a valuable career step for those in healthcare BPO and healthcare analytics roles.